Frequently Asked Questions
Everything you need to know about our commercial cleaning solutions.
What makes Sanitaire products different from residential vacuums?
Sanitaire Commercial products are engineered for high-frequency use, featuring heavy-duty motors, longer power cords, and durable components designed to withstand the rigors of professional cleaning environments.
How long does shipping typically take?
Most orders are processed within 1-2 business days. Standard ground shipping generally arrives within 3-7 business days depending on your location within the continental United States.
Where can I find replacement parts or HEPA filters for my model?
We stock a full range of genuine Sanitaire replacement parts, including brush rolls, belts, and HEPA filters. You can search by your specific model number in our 'Parts & Accessories' section.
What is your return policy for commercial equipment?
We offer a 30-day return policy on unused equipment in its original packaging. Please note that a restocking fee may apply to large commercial units, and shipping costs are non-refundable.
Do Sanitaire products come with a warranty?
Yes, most Sanitaire Commercial products come with a manufacturer's limited warranty covering parts and labor. The duration varies by model, typically ranging from one to two years.
Do you offer bulk discounts for facility management companies?
Yes, we provide specialized pricing for bulk orders and corporate accounts. Please contact our sales team directly for a custom quote based on your volume requirements.